Frequently Asked Questions
Everything you need to know about your Haus of Gaga order.
What is the status of my order?
Once your order is placed, you will receive a confirmation email. As soon as your items ship, we will send a tracking link so you can follow your package's journey to your door.
How do I determine my size for apparel?
We provide a detailed size guide on every product page. Most of our fashion items are unisex or follow standard US sizing, but please check the specific measurements to ensure the perfect fit.
What is your return policy?
We accept returns on unworn and unwashed merchandise within 30 days of delivery. Please note that certain limited-edition items or intimate apparel may be final sale.
Do you ship internationally?
Yes, we ship to Little Monsters all over the world. Shipping costs and delivery times vary by country and will be calculated at checkout.
Can I change or cancel my order after it has been placed?
Because we aim to process orders as quickly as possible, we have a very limited window for changes. Please contact our support team immediately if you need to update your shipping address.
Are the products ethically sourced?
We are committed to quality and responsibility. Our apparel is produced following strict labor standards to ensure fair treatment and safe working conditions for all creators involved.