Returns & Exchanges

At the Lady Gaga official store, we want you to be completely obsessed with your purchase; if you are not satisfied, we accept returns on unworn and unwashed items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all tags remain attached and a copy of the packing slip is included.

• 3.
  Label and Ship

  Download and print your prepaid shipping label from the portal, affix it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects your return, we will process your refund to the original payment method within 7-10 business days.